Home Pickup & Delivery-Faq

Home Pickup & Delivery-Faq

How Does it work?

  • We visit your home or office twice a week to pickup and deliver your orders.
  • You determine a visible, weather-sheltered location for pickup & delivery by our driver.
  • Place your yellow garment bag in the predetermined pickup location.
  • Your credit card will be charged twice a month, on the 1st and the 15th.

It’s that easy!

 

FAQ

What is your delivery charge?
Nothing!  We offer FREE pickup & delivery.
Where do you pick up & deliver my clothes?
You choose a visible, weather-sheltered location you’d like our drivers to service.
Do I have to be home when a pickup or delivery occurs?
No. There is no need to be home to use our service. Your driver will service your pre-designated location.
How do I pay for my orders?
Your credit card will be charged twice a month, on the 1st and the 15th.
How do I know my scheduled pickup and delivery days?
Upon signing up, you will receive a phone call with your twice-a-week pickup & delivery schedule.
How do I change my personal information and/or preferences?
Contact Customer Service at 717-920-5500 or
myfrontdoor@classicdrycleaner.com
How do I redeem a coupon?
Simply tuck the coupon in your bag tag & we’ll apply it to your order.
I have a problem. Who do I contact?
Contact Customer Service at 717-920-5500 or
myfrontdoor@classicdrycleaner.com.
I have some Special Requests for my garments.
Simply leave a detailed note on your bag identifying the specific garment along with your Special Instructions. Feel free to print a Special Instructions Form.

Have another question? Contact Us!